ABOUT

I translate complex healthcare, financial, and regulatory topics into clear, accessible communications and help to drive efficient editorial operations.

With 10+ years of experience across B2B healthcare media, enterprise insurance plans, and provider organizations, I specialize in synthesizing complex clinical and financial subject matter into high-impact content for industry professionals, health plan members, and healthcare providers.

  • Executive & B2B Communications: Interviewing industry leaders, ghostwriting for clinical and technical experts, and covering high-level healthcare policy and revenue cycle trends.
  • Content & Editorial Operations: Managing multi-channel publication calendars, workflow timelines, and digital distribution.
  • Customer & Regulatory Comms: Translating complex health policies, benefits updates, and RCM mechanics into clear, plain-language communications.
  • Stakeholder Coordination: Navigating legal, compliance, and clinical review processes to ensure 100% accuracy and regulatory alignment.

PROFESSIONAL EXPERIENCE

REVENUE CYCLE EDITOR
Jan. 2025 – Present
HealthLeaders Media

  • Execute editorial strategy, content production, and publication lifecycles for news, analytical reports, and events serving healthcare finance and revenue cycle executives.
  • Develop strategic discussion guides and directly engage healthcare finance and revenue cycle executives across high-visibility in-person roundtables, editorial panels, and virtual webinars.
  • Synthesize complex healthcare reimbursement policies, billing workflows, and healthtech market trends into high-value B2B industry content.
  • Oversee content distribution calendars and digital workflows, ensuring 100% on-time delivery across multiple B2B media channels.

FREELANCE COPYWRITER
March 2013 – Present

  • Write and produce targeted marketing collateral, including white papers, flyers, brochures, online content, and infographics, for enterprise, agency, and healthcare clients.
  • Serve a diverse client roster, with past assignments for organizations including the American Hospital Association, CorVel Corporation, FOX Broadcasting Company, AMD, and Ericsson.
  • Adapt tone, style, and messaging to match specific brand guidelines and audience needs while delivering high-quality copy on deadline.

COMMUNICATIONS CONSULTANT (CONTRACT)
Oct. 2021 – Dec. 2023
Blue Cross Blue Shield of Massachusetts

  • Developed and executed end-to-end communication strategies, web copy, news articles, and operational notices for health plan members and healthcare providers.
  • Utilized plain-language and behavioral principles to translate technical health policy and benefits updates into accessible messaging.
  • Managed rigorous multi-stakeholder review workflows under tight deadlines, partnering with legal, compliance, and clinical teams to ensure 100% regulatory accuracy.
  • Served as editor and quality assurance reviewer for team to ensure consistent quality standards across external-facing touchpoints.

COMMUNICATIONS CONSULTANT (CONTRACT)
Aug. 2018 – July 2020
MetLife

  • Guided internal and external business partners through the development and governance of disability insurance communications.
  • Acted as liaison between stakeholders, design teams, and production vendors to streamline deliverable lifecycles.
  • Audited disability insurance correspondence suites, identifying opportunities to combine and eliminate letter templates to streamline inventory and reduce operational costs.
  • Coordinated cross-departmental correspondence rollouts during major claims management platform implementations.

WEB CONTENT PRODUCER
(CONTRACT)
Feb. 2018 – July 2018
CVS Health

  • Managed original content production for About, Social Responsibility, and Thought Leadership sections of the corporate website.
  • Coordinated with internal communications, social responsibility, and external partners to maintain consistent messaging across corporate touchpoints.

HEALTHCARE REPORTER
Sept. 2016 – April 2017
Industry Dive

  • Authored analytical daily and weekly news coverages focusing on health policy, finance, health IT, and insurance regulations for healthcare executives.
  • Contributed to planning, writing, and editing feature-length reporting on healthcare policy, finance, technology, and insurance.

CONTENT SPECIALIST
Nov. 2013 – March 2016
RadNet, Inc.

  • Oversaw marketing communications and project lifecycles for nationwide network of outpatient imaging centers and specialty clinics.
  • Managed multi-channel editorial calendars and coordinated cross-departmental review processes across clinical, legal, and sales stakeholders to ensure brand and regulatory compliance.
  • Created educational content, slideshows, scientific posters, and position statements in collaboration with clinical subject matter experts.

EDUCATION

Hampshire College
Amherst, MA
B.A. in Journalism

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